1. Introduction
SmartPro Window & Gutter Cleaning ("SmartPro," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and how we protect it.
2. Information We Collect
When you request a free estimate or contact us through this website, we may collect:
- Contact information: your name, phone number, and the city or area of your property.
- Service details: the type of service you're requesting and any message you include about your property or needs.
- Basic website usage data: such as pages visited and general interactions with the site, collected through standard analytics tools.
3. How We Use Your Information
- To respond to your quote request and schedule services.
- To communicate with you about your service, appointment, or inquiry.
- To improve our website and services based on general usage trends.
We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Services
Our quote request form is processed through Formspree, a third-party form service, solely to deliver your request to our team. We may also use Google Analytics and Google Ads to understand website traffic and measure the effectiveness of our advertising — these tools may use cookies to collect anonymized usage data. You can control cookie preferences through your browser settings.
5. Data Retention
We retain the information you submit only for as long as needed to respond to your request, provide the service, and maintain basic business records.
6. Your Rights
You may contact us at any time to ask what information we have about you, request that it be corrected, or request that it be deleted, subject to any legal or business record-keeping requirements.
7. Security
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and services are not directed at children, and we do not knowingly collect information from anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at (970) 716-0591 or through our website contact form.